Where Is My Bus™
This Privacy Policy explains how Where Is My Bus™ handles information when users access bus timing, route, journey and location-based features. Where Is My Bus™ is developed and operated by JS Universal Technologies (OPC) Private Limited.
Last updated: 31 August 2026Information you provide
Where Is My Bus™ allows users to enter or select information such as origin, destination, bus stop, route, journey and search preferences in order to provide relevant bus timing and journey information. The app does not require users to provide unnecessary personal information to use its core bus information features. Information entered into the app is used to process the requested feature and provide relevant results.
Device storage and permissions
Where Is My Bus™ may request device permissions that are necessary for specific features. This may include location permission for location-based journey and live bus features, and network access to retrieve or update relevant information. Users can grant or deny permissions through their device settings. Denying a permission may limit only the features that depend on that permission.
Third-party services
Where Is My Bus™ may use third-party services, infrastructure or external information sources where necessary to provide, maintain, secure or improve app functionality. Third-party services may process information according to their own privacy policies and terms. Where Is My Bus™ does not represent third-party transport operators or government transport corporations unless explicitly stated.
Sharing and data control
Where Is My Bus™ does not sell users' personal information. Information is used and shared only as reasonably necessary to operate relevant app features, provide requested services, maintain security, comply with applicable law, or support location-based journey functionality. Users can control device permissions, including location access, through their Android device settings.
Data deletion
Where Is My Bus™ does not require users to create an account to use its core bus timing, route and journey features. To request deletion of applicable data associated with your use of Where Is My Bus™, send an email to jsuniversaltechnologies@gmail.com with the subject “Where Is My Bus – Data Deletion Request”. Please provide only the information reasonably necessary for us to identify and process your request. Do not send passwords or unnecessary sensitive information. Where identifiable and applicable, user-related information retained in connection with Where Is My Bus™ may be deleted following a valid deletion request. Certain information may be retained where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or other legitimate requirements. Such information will be retained only for as long as reasonably necessary for those purposes. Because Where Is My Bus™ does not require a user account for its core features, some technical, journey or location-related information may not be associated with an identifiable user. We may therefore be unable to identify or delete information that cannot reasonably be linked to a particular deletion request.
Children's privacy
Where Is My Bus™ is a general public transport information service and is not specifically designed to collect personal information from children. The app does not intentionally request unnecessary personal information from children. Parents or guardians who believe that a child has provided personal information through the service may contact us at jsuniversaltechnologies@gmail.com.
Policy updates
This Privacy Policy may be updated when Where Is My Bus™ introduces new features, changes how information is processed, integrates additional services, or when legal or platform requirements change. The updated policy will be published on this page with a revised “Last Updated” date. Users are encouraged to review this policy periodically.
Location Information and Location Permissions
Where Is My Bus™ may access the device's location when the user grants location permission and uses location-based journey features. Location information may be used to identify the user's current position, assist with bus and route matching, and provide relevant journey or live bus information. Where applicable, location signals may be processed as part of the passenger-powered live journey feature. Information is used for other users only when the system can sufficiently match it with the relevant bus, route or journey. The app does not provide a separate feature requiring users to manually publish their location. Users can deny or revoke location permission at any time through their device settings; location-dependent features may then be unavailable or limited.
Bus Timings, Routes and Journey Information
Where Is My Bus™ provides bus timing, route, stop and journey information to help users plan public transport journeys. Information may be obtained or derived from available transport information sources and processed by the service to provide relevant search results. Bus timings, routes, stops, availability and journey information can change. Users should verify important or time-sensitive journey information with the relevant transport operator before travel.
Data Security and Retention
JS Universal Technologies (OPC) Private Limited takes reasonable technical and organisational measures to protect information processed through Where Is My Bus™. Information associated with operational or location-based features is retained only as reasonably necessary for the relevant functionality, security, troubleshooting or applicable legal requirements. No internet or electronic system can be guaranteed to be completely secure.
APSRTC and TGSRTC Information Disclaimer
Where Is My Bus™ may display bus timing, route, stop or related passenger information concerning services operated by APSRTC and TGSRTC. Such information is provided for passenger information and journey-planning purposes. Timings, routes, services and other operational information may change or may not always be complete or current. Users should verify important journey details through the relevant transport corporation or its authorised channels before travel.
Independent Service and No Government Affiliation
Where Is My Bus™ is an independent service developed and operated by JS Universal Technologies (OPC) Private Limited. It is not an official application of APSRTC, TGSRTC, the Government of Andhra Pradesh, the Government of Telangana, or any other government authority, and no affiliation, sponsorship or endorsement should be inferred unless expressly stated. References to transport corporations, routes or services are used to identify and provide relevant passenger information.
Contact Us
If you have questions, concerns, privacy requests or complaints regarding this Privacy Policy or the handling of information by Where Is My Bus™, please contact JS Universal Technologies (OPC) Private Limited at jsuniversaltechnologies@gmail.com.
Contact
Questions about this policy may be sent to jsuniversaltechnologies@gmail.com.